Overview
This document governs use of tashimannox.com and purchase of products/services offered by Tashi Mannox, a sole trader business.
Key Definitions
- Personal Information: Data provided by users including email, name, address, and payment details
- Website: All platforms where Tashi Mannox provides products/services
- Company User: Anyone accessing the website or purchasing products
- Products/Services: Items provided directly by Tashi Mannox
- 3rd-Parties: Advertisers, partners, and affiliate vendors linked to the site
Ordering and Payment
Product Descriptions and Pricing
Images are illustrative only. The business reserves the right to correct pricing errors and alter prices without notice. All prices include VAT where applicable.
Placing Orders
Orders constitute an offer; contracts form upon acceptance and dispatch. The company may refuse orders due to payment issues, pricing errors, eligibility concerns, unavailable inventory, or delivery limitations.
Payment Methods
Multiple payment options available. Payment required before delivery. Secure encryption protects card details. The company validates cardholder information against databases to prevent fraud.
Delivery and Returns
Delivery Timeline
Goods ship within 30 days to provided addresses. Customers should inspect packages upon arrival and sign “UNCHECKED” if unable to verify contents immediately.
Problem Notification
Report damaged, defective, or incorrect deliveries within 10 working days. Failure to report within this window eliminates liability claims.
International Shipping
DHL and UPS handle worldwide shipping. Services unavailable to Cuba, Falkland Islands, Iran, and North Korea. Customers bear import duties and taxes imposed by destination governments.
Cancellation Rights (Consumers Only)
Private consumers may cancel within 10 days of receipt. Return shipping costs fall to the customer unless goods are faulty or misdescribed. Refunds process within 30 days of notification.
Non-Refundable Items
Tattoo design templates are non-refundable once the PDF has been opened and downloaded.
Intellectual Property
The entire website content is copyrighted. Users cannot reproduce, distribute, or exploit content without express written permission. Copyright infringement notices should go to the provided contact address.
DMCA Compliance
U.S.-based copyright claims follow Digital Millennium Copyright Act procedures. Notices must include specific identification of allegedly infringing material and contact information.
Liability and Limitations
The company limits liability to refunding amounts paid for products/services. No compensation covers indirect losses, lost profits, or business interruption. This doesn’t exclude liability for death, personal injury, or negligence.
Registration and Account Security
Users must be 18+. Passwords are user-confidential. The company suspends accounts for breach or at discretion.
Force Majeure
The company isn’t liable for delays from acts of nature, internet failures, strikes, pandemics, governmental actions, or third-party non-performance.
Governing Law
English law governs these terms. Disputes fall under exclusive English court jurisdiction, though the company may pursue claims in users’ home countries.
Contact Information
Tashi Mannox
The Pond House
Hardwicke
Hay-on-Wye
Herefordshire
HR3 5ES
Phone: +44 1497831167
Last Updated: March 16, 2021